Another common issue closely connected to the Cox orange blinking light is the Cox modem blinking green. And today it can be a real problem.
The Cox modem flashing green light indicates that the modem is having problems registering an UPSTREAM channel. Generally, the green blinking light is normal during the boot up sequence but when the modem gets stuck in this position, i.e. the LED light is blinking green longer than usual, then it means that the modem has problems connecting to the ISP (Cox) network.
The solutions given in this article should help you fix the green blinking light issue by the end of the article.
- The Cox modem blinking green light means that the modem is having problems registering an UPSTREAM channel, which can lead to internet connection issues just as the Cox router blinking white issue.
- The modem may be stuck in this position due to problems connecting to the ISP (Cox) network or a weak or unstable signal or outage in the area.
- To fix the issue, you can check for outages in your area, restart the modem, check all cables, connect the modem to a different coaxial outlet, or try connecting without the splitter.
- If none of the solutions work, contact Cox support and follow their instructions.
Cox Modem Blinking Green: Common Causes
There are a few different situations where you can see the green blinking light on your Cox modem:
- The modem is starting up and initializing. It is normal to see the green blinking light here because it is part of the bootup sequence.
- The modem is trying to connect to the internet service provider. Normally this shouldn’t last long. However, if the modem gets stuck in this position it means that the modem has problems registering an Upstream connection and it will be necessary to troubleshoot the issue.
- The ISP is having some issues and the internet signal is too weak or unstable or there is an outage in your area.
Although this may seem complicated there are a few solutions you should try to get rid of the green blinking light. However, if the solutions below don’t work, you will have to get in touch with Cox support. But let’s try to fix the issue on our own first.
6 Ways To Fix Cox Router Blinking Green Light
Is There An Outage In Your Area?
One of the first things to do before you start with the troubleshooting steps is to check whether there is an outage in your area or not.
Check the Cox app. It is quite possible that you have the Cox app installed on your smartphone. Launch the app and if there is an outage in your area you should see an alert message informing you about it on the top of the screen.
Check the Cox outage page. You can get information about any possible outages or scheduled maintenance on this page.
Check DownDetector and similar third-party websites. These websites provide real-time information about possible outages and service interruptions so make sure to check these as well.
Get in touch with Cox support. Finally, you can contact Cox support and get information on whether there is an outage in your area.
In case you confirm that an outage is causing the problem, you will have to wait a little. Once they fix the issue, everything should get back to normal. But if there is no outage you can start troubleshooting the issue.
Restart The Cox Modem
This solution is super simple and highly effective. The best thing is that everyone can do it, so do this one step at a time:
- Disconnect the modem’s power cable from the wall outlet.
- Wait for 1-3 minutes and then plug the power cable back.
- Let the modem boot up completely and connect to the internet.
- Check the modem’s LED light and see whether it is still blinking green or not.
If it is, continue with the troubleshooting.
Check All The Cables
The cables coming into and from the modem have to be checked on both ends. They have to be properly inserted and tightly connected. A loose connection can cause the problem so make sure everything is secured.
Also, check whether there is any damage to the cable and if necessary replace the cable.
Check the indicator light on your modem.
Connect The Modem To A Different Coax Outlet
Another possible solution if you have moved your equipment and you are seeing the green blinking light is to connect the modem to a different coaxial outlet.
- Switch off the modem and disconnect the power cable
- Disconnect the coax cable from the current outlet.
- Connect the same cable to another coaxial outlet.
- Check whether everything is connected properly and firmly.
- Connect the power cable and turn on the modem.
- Give it some time to boot completely and check whether it is still blinking green.
If the LED status light on your Cox modem is still blinking green after you have switched the coax outlet, try the next solution.
Try Connecting Without The Splitter
If you are using a splitter you need to know that it can affect the signal strength negatively. This can result in slow internet speeds, connections dropping off, and unstable connections.
If there is a splitter between the coax outlet and the Cox modem, try to connect the coax cable directly to the modem.
Get In Touch With Cox Support
If the green blinking light issue continues after you have changed the coax outlet then you need to get in touch with Co support and ask for their help.
You can get in touch with them in several different ways but before you do that make sure to have your account information ready. If the support asks you to do any of the steps you have already done, please do that again. Follow the instructions carefully and we are sure you will have your connection up and running pretty quickly.
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To Sum Up
It’s common for a Cox router to blink green, since it is part of the boot up sequence. If the LED light on your Cox modem is blinking green continually, the modem can’t establish a connection with Cox’s network. The most common reasons are a booting issue, connection problems, scheduled maintenance, or an outage.
You can easily check if there is an outage or not. However, if there is no outage you can try fixing the issue by restarting the modem, checking whether the cables and connections are firm and tight, connecting the modem to a different coaxial outlet, or bypassing the splitter. If nothing helps, you need to contact Cox support.