Are you tired of your TP-Link Deco disconnecting every so often? Yes, it happens sometimes, but there is really nothing to worry about.
In this article, we will explain the potential reasons why your Deco keeps disconnecting and provide some solutions to help you fix the problem.
Why Deco Keeps Disconnecting?
There are several different reasons why your Deco keeps losing connection. Here are the most common ones.
Firmware Issues
Outdated firmware can also be a reason for frequent disconnections. Sometimes, bugs or incompatibilities in the software can cause connectivity problems.
Signal Interference
Deco devices communicate with each other using wireless signals. Other electronic devices in your home can interfere with these signals and make your Deco devices lose connection temporarily.
Network Overload
If you have too many devices connected to your Deco network, it can cause an overload, leading to disconnections. Each Deco device has a limit on the number of devices it can handle at one time.
Power Issues
Your TP-Link Deco, like any other electronic device, can experience power issues. Sometimes, power surges or insufficient power supply can cause the devices to reboot or disconnect.
Incompatible Modem
In some cases, the modem you are using may not be fully compatible with the TP-Link Deco, causing connection drops.
How To Fix The Deco Keeps Disconnecting Issue?
Now that we know the reasons why your Deco keeps disconnecting, let’s go through the solutions that can help you fix this issue.
Update The Firmware If Necessary
Updating the firmware can often resolve connectivity issues, as it includes bug fixes and performance enhancements. So, this is the first thing we would recommend now is to update the firmware if there is a new version available.
You can easily check whether your Deco has the latest firmware version installed and if there is an upgrade available, you can upgrade your Deco in just a few clicks using the Deco app. Open the app on your tablet or smartphone and follow the instructions closely. Everything will be over in a few minutes.
Some Deco models offer the option to automatically update the firmware. Enable this feature in your device settings to make sure your network stays up-to-date without you having to manually check for updates.
Reboot The Deco Devices
Sometimes, simply restarting your Deco devices can help fix connection issues. You can do this with the Deco app or by unplugging the devices and plugging them back in. Wait untill the TP-Link Deco light stabilizes and check your connection.
Rebooting the Deco will clear its memory cache and any temporary glitches that may be causing the Deco to lose its connection.
If this doesn’t fix the problem, try the following solution.
Check Whether Your ISP Is Having Issues
ISP (Internet Service Provider) issues can cause your TP-Link Deco to disconnect frequently.
If you suspect that the frequent disconnections are due to ISP issues, it is a good idea to contact your service provider. They can check for service outages, assess line quality, and help troubleshoot any other potential problems from their end.
It is always a good step to confirm whether the problem is with your Deco system or if there is an issue with your ISP.
Sometimes, your ISP may not have a complete outage, but the connection might be unstable. This can cause frequent dropouts, making it seem like the Deco is disconnecting and reconnecting.
Reduce Interference
If you think some devices are interfering with the Deco signal and causing frequent disconnections, there is a simple thing to do – optimize the placement of your Deco units.
To optimize the placement of Deco units, make sure to place your Deco devices away from other electronic devices that may be causing interference, such as microwaves, cordless phones, and baby monitors. A good rule of thumb is to position them centrally in your home and away from walls and large metal objects.
Reduce Device Load
If you have too many devices connected to your Deco network, it can cause an overload, leading to disconnections. Although it is said that your Deco device can handle up to 100 devices at one time it is good to limit the number of connected devices or distribute the load among multiple Deco units.
In your Deco app, you can prioritize specific devices to ensure they get the bandwidth they need. For example, if you are working from home, prioritize your work laptop over other devices.
Check The Power Supply
Make sure that your Deco devices are connected to a stable power source. Fluctuations in the power supply can cause the devices to reboot or disconnect.
If you suspect that power surges are causing your Deco devices to disconnect, invest in a surge protector. This can help protect your devices from voltage spikes and keep your network stable.
Replace The Modem
If you are using an older or incompatible modem, it could be the reason for the frequent disconnections. Research and invest in a modem that is known to be compatible with TP-Link Deco.
Before purchasing a new modem, contact your Internet Service Provider (ISP) to ensure that the modem you are considering is compatible with their service.
Factory Reset The Deco Devices
If everything else fails, you may need to perform a factory reset on your Deco devices. However, it is important to know that this will erase all your settings and configurations.
You can factory reset your Deco from the Deco app or you can do it manually. If you decide to do it manually press the Reset button on the bottom of the Deco unit for 1 second to reset it.
After you set the Deco up again, pay attention to whether your Deco still keeps disconnecting.
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Conclusion
If you’ve tried the solutions above and still experience disconnections, don’t hesitate to reach out to TP-Link Support. Their dedicated team is always ready to help you troubleshoot any issues and make sure that your Deco network runs smoothly.
