Experiencing a Linksys Velop blue light, no internet issue? You have nothing to worry about. Understanding the meaning of the Linksys Velop light colors is important and, in this article, we are going to walk you through the possible causes of the Linksys blue light but no internet, explain what it means, and how you can fix it effectively.
So, let’s start fixing this issue now!
What Does The Linksys Blue Light Mean?
When it comes to the Linksys Velop blue light we have two situations to speak about: a solid blue light and a blinking blue light.
Solid blue light means that the node is connected to the internet and everything is working perfectly. However, sometimes the node can be connected but the connection can be unstable. In that case, you will practically experience the Linksys Velop blue light, but no internet issue.
Blinking blue light, on the other hand, indicates that the node is trying to establish an internet connection, the node is in setup mode and it’s ready to be configured. Generally speaking, this is not a problem unless the node starts blinking unexpectedly.
What is causing the Linksys Velop blue light?
Although the Linksys Velop blue light means that everything is working properly or that the node is ready to be configured, when there is no internet connection the reasons can be:
- unstable modem connection. The nodes are connected properly but the modem is losing connection.
- incorrect settings or unfinished configuration
- firmware update
The good thing here is that there are a few things you can try to fix this problem. So, let’s find out what you can do!
How To Fix The Linksys Velop Blue Light No Internet Issue
In order to fix the Linksys Velop blue light issue, there are a few troubleshooting steps to follow.
Here is a brief explanation on how to do these steps properly.
Restart Your Modem And Linksys Velop Device
One of the ways to resolve connectivity issues is to restart your home network, i.e. to restart the modem and your Linksys Velop devices.
Here’s how to do it:
- Disconnect both the modem and your Linksys Velop node from the power source.
- Let the devices cool down for 1-3 minutes.
- Now connect the modem first and give it some time to stabilize and boot up completely.
- After that, connect your Linksys Velop device and test your internet connection once it boots up completely.
If the blue light is still on, but there is no internet try the following solution.
Disable IPv6 On Your Velop Device
Another solution you can try when there are connectivity issues is to turn off IPv6 on your Linksys Velop device.
Here’s a step-by-step guide on how to disable IPv6 on your Linksys Velop:
- Make sure that your smartphone or computer is connected to your Linksys Velop network.
- Access the Linksys Velop admin dashboard by entering the default IP address 192.168.1.1 in the browser’s URL bar. Press Enter.
- You will be asked to enter the Linksys Velop admin credentials. Enter your username and password. If you haven’t changed the default credentials, the default username is usually “admin,” and the password field is left blank.
- After you access the admin dashboard, select the Connectivity option.
- Now navigate to the Internet Settings tab.
- Look for the IPv6 settings. You should see an option to enable or disable IPv6. Uncheck the box to turn off IPv6.
- Save the settings. Your Linksys Velop device might reboot during this process, so allow a few minutes for the changes to take effect.
NOTE: Disabling IPv6 may affect certain services or devices on your network that rely on IPv6 connectivity. In case you experience any issues you can follow the steps above to re-enable the IPv6 settings.
IMPORTANT: If you have doubts whether to disable IPv6 or not, feel free to contact Linksys Velop support.
Check And Update Your Firmware
If you haven’t updated the Velop firmware for a longer period of time, connectivity issues may appear. This is one of the reasons why it is important to keep your Linksys Velop device updated. Here’s how to check and update your firmware:
- Launch the web browser on your smartphone or computer and access the Linksys Velop admin dashboard.
- Find the firmware update section and check if there’s an update available.
- If there is, follow the on-screen instructions to update your firmware.
- After the firmware upgrades, reboot your Linksys Velop node and see if the internet connection is restored.
Disable The Homekit Integration Feature
If you manage and control your Linksys Velop system through the Apple Home app you can try to disable the HomeKit integration feature and see whether that fixes the issue.
To turn off the HomeKit integration feature on your Linksys Velop, follow these steps:
- Launch the Linksys app on your iOS device. Make sure that the iOS device is connected to your Linksys Velop network.
- In the app dashboard, tap on the Router Settings icon.
- Scroll down and tap on the Apple HomeKit.
- You’ll see the status of your HomeKit integration. Tap on the toggle switch to disable HomeKit integration for your Linksys Velop system.
- Check your internet connection now.
Keep in mind that by turning off HomeKit integration, you won’t be able to manage and control your Linksys Velop system through the Apple Home app. Follow the same steps to re-enable HomeKit integration if you need it again.
Reset Your Linksys Velop Device
If you have tried all the solutions and the issue is still present, you might need to reset your Linksys Velop device to factory default settings. It is important to know that all the custom settings will be erased and you will have to set up your Velop device again.
Here’s how to reset your Linksys Velop node:
- Locate the reset button on your Linksys Velop node.
- Press and hold the reset button at the bottom of the Velop device. Keep the button pressed until you see the LED light on the node turning red, then fading, and finally flashing bright red.
- Set up your Linksys Velop device again.
Frequently Asked Questions
Your Linksys Velop might be stuck on a blue light due to connectivity issues between the node and the internet, which could be caused by an unstable modem connection, incorrect router settings, or a pending firmware update.
To contact Linksys Velop support for assistance with the blue light no internet issue, visit the official Linksys support website and navigate to the “Contact Us” section, where you can find options for live chat, email, or phone support. They can provide expert guidance and troubleshooting tips to help you resolve your connectivity problem.
To get your Linksys node back online, try the following steps: Restart your modem and Linksys Velop node by unplugging them from the power source, waiting 30 seconds, and plugging them back in. Ensure that your modem establishes a stable connection before plugging in the Velop node. If the issue persists, check for firmware updates or consider resetting your Velop node to factory settings and setting it up again. If you still experience issues, contact Linksys support for further assistance.
The Linksys Velop blue light no internet issue can be pretty frustrating, but with a little patience and troubleshooting, you can resolve the problem by yourself.
However, if you are still experiencing issues or need further assistance, it is recommended to contact Linksys Velop support. They will be glad to help you get back online as soon as possible.