Is your Linksys Velop node flashing a solid red light, leaving you frustrated and disconnected? Don’t worry! This common issue can be resolved, and we’re here to help you get back online.
In this article, we will see what can cause the Linksys Velop solid red light issue and provide simple, step-by-step solutions to help you troubleshoot and fix the problem. You should get your internet connection back on track in no time.
What Does The Linksys Velop Solid Red Light Mean?
The Linksys Velop solid red light indicates that the node is not connected to the Internet or that the node has lost connection to the primary node.
The red light will easily grab your attention and make you diagnose and fix the problem as soon as possible.
Causes Of The Linksys Velop Solid Red Light Issue
The solid red light on your Velop device can appear for the following reasons:
- Poor or no internet connection. One of the most commonly seen reasons for the solid red light is either a weak or unstable internet connection or no internet connection at all. The Linksys Velop node may be having difficulties connecting to the internet because of a faulty cable, a problem with your modem or ISP, or even interference from other devices.
- Firmware update. In some situations, when there is a firmware upgrade going on in the background you might see the Linksys Velop node solid red light. The same can happen when the firmware upgrade fails for some reason or you have interrupted it.
- Hardware issues. And finally, defective power adapter or internal component failure can cause the solid red light.
Troubleshooting The Linksys Velop Red Light
In order to fix the Linksys Velop solid red light and get your internet connection up and running, you can try following these simple steps:
Check Your Internet Connection
Checking the Internet connection requires you to verify that everything is properly connected and make sure that your modem is online and working correctly. You also need to check if your ISP is down or not. So, please do the following:
- Check the cable connections – make sure to check both ends of each cable in the network, starting from the wall outlet and your modem and router. They have to be connected properly and securely. There shouldn’t be any loose connections and if you notice any damage to the cables replace the problematic cable to eliminate connectivity issues.
- Test modem connectivity – In order to test whether the modem is connected to the Internet, you can connect it directly to your laptop or desktop computer using an Ethernet cable. If you can browse the Internet, then the problem is working properly. If not, the issue might be caused either by the modem or your ISP.
- Contact your ISP – If you have checked the cables and tested your modem connectivity and you still can’t access the Internet, it is best to get in touch with your ISP. Your ISP can test your connection and they can tell you whether there is an outage in your area that is possibly causing the issue.
Power Cycle Your Devices
Power cycling or restarting your devices is another quick-fix solution you need to try at the beginning.
To do this properly, you need to unplug your modem, router, and Linksys Velop node from the power source. Leave everything disconnected for some time, usually 1-3 minutes. Connect your modem first to the power source and once it boots completely, connect and turn on the router. After the router stabilizes, connect the Velop node.
Give it some time and see whether the solid red light is still on.
Relocate Your Linksys Velop Node
If the solid red light persists, it is recommended to place your node in a different position. This should potentially improve connectivity and performance. When you are choosing a new position for your node consider the following:
- Move the Velop node closer to the router or another working node.
- If possible, make sure there is a clear line of sight between your nodes and the main router.
- Try to minimize interference from other devices like microwaves, cordless phones, and baby monitors.
- Place your node in a higher position or on a shelf to improve signal strength and coverage.
By following these suggestions, you can potentially resolve the solid red light issue.
Update Firmware
Make sure that your Velop device has the latest firmware installed and also, check whether your primary node has the same firmware version as other nodes. If necessary update the firmware since this can often resolve the red light issue.
- Open a web browser on your smartphone or computer and navigate to the Linksys Velop administration dashboard.
- Locate the firmware update area and verify whether an update is available.
- If an update is available, follow the on-screen guidelines to update your firmware.
- Once the firmware is updated, restart your Linksys Velop node and check if the internet connection has been re-established.
Reset Your Linksys Velop Node
If you have exhausted all other solutions and the problem persists, it may be necessary to reset your Linksys Velop device to its factory default settings. Be aware that this will erase all custom settings, and you’ll need to reconfigure your Velop device afterward.
Follow these steps to reset your Linksys Velop node:
- Find the reset button on your Linksys Velop node.
- Press and hold the reset button located at the bottom of the Velop device. Keep the reset button pressed until the LED light on the node changes to red, fades, and eventually flashes bright red.
- Reconfigure your Linksys Velop device.
Contact Linksys Velop Support
If you have tried all the solutions recommended in this article and the solid red light is still there, you need to get in touch with Linksys Velop support. They can diagnose and fix the issue. They can also see if there’s a hardware problem that needs to be addressed.
Frequently Asked Questions
The Linksys Velop LED light colors show the status of your node. A solid blue light indicates a strong connection. A solid yellow or orange light on Velop means that the connection is weak. A solid red light means your node is not connected to the internet or has lost connection to the primary node. A blinking purple light shows that the node is booting up or resetting, and a solid purple light indicates the node is ready for setup.
If your Linksys Velop LED lights keep changing colors, it may indicate a connectivity or hardware issue. Start by power cycling your devices, checking your internet connection, and relocating your Velop node. If this doesn’t help, consider updating the firmware or resetting your device to factory defaults. For further assistance, contact Linksys support.
Conclusion
The Linksys Velop solid red light means the node is not connected to the internet or has lost connection to the primary node.
This issue can arise from a poor internet connection, firmware updates, or hardware issues.
To troubleshoot, check your internet connection, power cycle your devices, relocate your Velop node, update firmware, or reset the device to factory settings. If the problem persists, contact Linksys support for further assistance.
