Shaw Modem Flashing Blue Light: Quick Fixes

Are you seeing your Shaw modem flashing blue light and wondering what is happening? Well, the flashing blue light is closely connected to the WPS capabilities of the Shaw modem.

In this article, we will explain what the flashing blue light means, when it appears and provide simple but effective solutions to stop seeing this light.

What Does The Flashing Blue Light On A Shaw Modem Mean?

A flashing blue light on your Shaw modem means that the Wi-Fi Protected Setup (WPS) pairing mode is active.

WPS is a function designed to easily connect a device to the Wi-Fi network, without the need to manually input a wireless password. Of course, the device must support WPS pairing.

This flashing blue light, in essence, is not a problem unless you haven’t initiated the WPS pairing process. If your modem is flashing blue and you’re not trying to pair a device, then there could be something else at play.

Why Is Your Shaw Modem Flashing Blue Unexpectedly?

If the WPS pairing mode is active, the Shaw modem will flash blue. This could happen due to a couple of reasons:

  • Unintentional Activation – Perhaps you have pressed the WPS button by accident, activating the pairing mode.
  • Unsolicited Pairing Attempts – Someone else is probably trying to pair a device with your modem without your knowledge or permission.

How To Fix A Flashing Blue Light On Your Shaw Modem?

If your Shaw modem is flashing blue all of a sudden and you are sure you haven’t initiated the WPS pairing mode then the following solutions should help you solve this issue.

Stop The WPS Process

WPS button on Shaw modem

It is quite possible that you have activated the WPS pairing process by accident. If you didn’t want to pair a new device and your Shaw modem is still flashing blue, you can deactivate the WPS process.

Find the WPS button on your Shaw modem. It is typically found on the top or back of the device. Press the button. The flashing blue light should stop, indicating that the WPS pairing mode is no longer active.

Restart Your Modem

If deactivating the WPS process didn’t work, restarting your modem might do the trick. In most cases, a simple restart can help resolve minor technical issues with your electronic devices.

Here is how to restart your Shaw modem.

  1. Unplug the modem from the electrical outlet and leave it disconnected for a minute or two.
  2. After waiting, plug the modem back into the outlet.
  3. Give the modem a few minutes to completely reboot. Check if the blue light has stopped flashing.

Perform A Factory Reset

If the flashing blue light continues after trying the previous solutions, you should reset the modem to factory default settings.

NOTE: A factory reset will erase all of your custom settings and restore the modem to its original factory settings.

To perform a factory reset, follow these steps:

  1. Locate the small reset or WPS button on the back of your Shaw modem.
  2. For the Ignite WiFi Gateway modem (XB6) use a paperclip or something similar, press and hold the “reset” button for about 15 seconds. For the Ignite WiFi Gateways XB7 an XB8 you should press and hold the WPS button for 30 seconds.
  3. Release the button and wait for the modem to reboot. The flashing blue light should stop once the process completes.

Contact Shaw Support

contact Shaw support

In case none of the solutions work or you are not comfortable performing these steps on your own, contact Shaw Support. The technical support team can guide you through the troubleshooting steps. If necessary, they can schedule a service visit if necessary.

Remember, you don’t have to tackle tech issues alone. Shaw support team is there to help. All you have to do is to visit their official website and choose the contact option you prefer: phone, chat, messages.

Frequently Asked Questions

Do Shaw modems have a WPS button?

Yes, Shaw modems (Ignite WiFi Gateways) do have a WPS button. It’s typically located on the top or the back of the device and is used to initiate the Wi-Fi Protected Setup (WPS) pairing process.

How do I access my Shaw modem settings?

You can access your Shaw modem settings by entering the device’s IP address 10.0.0.1 into a web browser. Once entered, you will be prompted to log in. The username is: admin, and the password is: password. After you complete the Shaw modem login steps, you can navigate and modify your modem’s settings.

How do I use WPS on my Shaw router?

To use WPS on your Shaw router, press the WPS button on the router. This will activate the WPS pairing mode, indicated by a flashing blue light. Now you need to activate WPS on the device you want to connect to the network.

What lights should be on my Shaw modem?

Typically, on Ignite WiFi Gateways you should see a solid white light. It indicates that the modem is online and functioning properly. There are also other light colors that indicate different states of the modem and the network, like flashing orange or flashing green.

Is it OK to disable WPS?

Yes, it’s OK to disable WPS. In fact, it’s often recommended for security reasons. WPS can be a potential vulnerability as it can be exploited to gain unauthorized access to your Wi-Fi network. Disabling it can make your network more secure.

Conclusion

As you can see, a flashing blue light on your Shaw modem typically indicates an active WPS pairing process. If this happens unexpectedly, try stopping the process or proceed with basic troubleshooting. It’s important to know what the Shaw modem lights mean and act accordingly.

So next time you see your Shaw modem flashing blue, don’t worry – you will know what to do. Try to fix the issue with the simple steps explained here, or simply contact Shaw support.