Seeing the AT&T BGW320 blinking white is normal when you turn on or reset the router. However, it shouldn’t last long and ideally, the AT&T router LED light should turn solid white at the end, indicating that the device is online and ready for use.
However, sometimes your router can get stuck in the blinking white state which is something we have to pay attention to if it lasts for longer than usual. In this article, we’re going to explain what are the frequent causes of the BGW320 blinking white light issue, what it means, and most importantly, how to solve it.
Why Is My BGW320 Blinking White?
If the white light continues to blink for an extended period, it could indicate a problem. This can be caused by several different reasons:
- Connectivity issues – Connectivity issues often occur because of your ISP (in this case AT&T) or a problem within your home network.
- Firmware update – the blinking white light can also indicate that an automatic firmware upgrade is happening at the moment so it’s better just to wait a little. The light should turn solid white when the upgrade completes.
- Hardware issues – A faulty or damaged router can also be the reason for the white blinking light.
How To Fix The BGW320 Blinking White Light Issue
Finding the right solution for the BGW320 blinking white light issue can be somewhat difficult, but we did our best to make the process as simple as possible.
Here are some solutions for you to follow and if you are unsure whether or not you should try some of them please get in touch with AT&T support and ask for their assistance.
Don’t Act Immediately
Although this might not seem like a solution, sometimes you just have to give your device some time. Sometimes there is a temporary glitch or your ISP was doing some changes in the configuration that prevent your router to connect properly.
Potentially, there is a firmware upgrade going on at that moment and you shouldn’t interrupt the process in any way.
Just wait for some time (20-30 minutes) to see whether the issue will resolve on its own or not. If the LED light is still blinking after that time try the following solution.
Restart Your Gateway
The first thing to try whenever you are experiencing issues with your router and other electronic devices as well is to restart the device. You can press the power button at the back to do this, but we prefer disconnecting the power cable from the electrical outlet.
This should shut down the router completely. Plug the power cable back into the router after 2-3 minutes and pay attention to whether it will go past the white blinking light and eventually turn solid white.
You can also restart your router using the Smart Home Manager app.
- Install the Smart Home Manager on your smartphone or tablet and sign in.
- Select Network.
- Now scroll down a little and choose Home Network Hardware.
- Tap on the Wi-Fi Gateway and choose Restart.
- Confirm your decision by selecting Restart again.
If the LE Dlight on the router is still blinking white after the restart, it is time to move on to the next potential solution.
Check Your Cables
Sometimes, the issue isn’t with the router itself, but with the connections it relies on. Therefore, you need to check all the cables connected to your BGW320:
- Confirm that each cable is securely plugged in.
- Look for any visible damage such as cuts, severe bends, or fraying.
- If any cables appear damaged, consider replacing them and see whether the white light is still blinking.
If all your cables are in good condition, but the light continues to blink white, it is time to try the next solution.
Try The Troubleshoot & Resolve Tool
Sign into your AT&T account and use the Troubleshoot & Resolve Tool to diagnose any issues. It is highly possible that you will be pointed in the right direction in resolving the issue.
The tool will perform some diagnostic tests and recommend a solution. Hopefully, you will be able to fix the white blinking light issue by using this tool.
If the white light persists although you have tried all the solutions presented above it is time to try the last solution – contact AT&T support.
They can test your connection and perform some remote diagnostics. If necessary they will guide you through some additional troubleshooting steps or arrange for a technician visit.
Frequently Asked Questions
If the AT&T BGW320 light is blinking white for an extended period, it could indicate a problem. The most frequent reasons are hardware failure, firmware updates, or connection issues with your ISP.
To fix the blinking white light issue on your BGW320, you can try waiting for the device to finish starting up or upgrading the firmware, restarting the device, or troubleshooting your internet connection.
A continuously blinking white light on your BGW320 could be a sign of hardware failure. If the light doesn’t stop blinking after a reasonable startup time, it’s recommended to contact AT&T support.
Yes, firmware updates can cause the BGW320 to blink white. During the installation of these updates, the device may restart or behave differently, which can include the white light blinking.
Recommended: ATTWiFi Manager Login Guide
Seeing the BGW320 blinking white light may seem like a serious issue at first sight but when you understand what it means and how to troubleshoot the issue, you realize that this issue can be fixed easily. We hope that this article has helped you resolve this issue on your own.
So, whether you are waiting for a firmware update to complete or resetting your gateway, don’t let a blinking white light scare you. Try the fixes we have suggested, and if nothing works, contact AT&T support We are sure you will get your internet up and running again in no time.